Privacy Policy
At our establishment located at 955 W Lancaster Rd #1, Orlando, FL 32809, we are committed to protecting the privacy and security of our customers and visitors. Our privacy policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us both online and offline. By visiting our store, using our services, or engaging with our website, you agree to the practices described in this policy.
We collect information that you provide directly to us when you make a purchase, sign up for promotions, subscribe to newsletters, or communicate with us in any form. This information may include your name, phone number, email address, and payment details. Additionally, when you visit our location during business hours, whether it’s Thursday from 10 AM to 10 PM, Friday from 10 AM to 2 AM, Saturday from 10 AM to 2 AM, Sunday from 12 PM to 12 AM, Monday from 10 AM to 10 PM, Tuesday from 10 AM to 10 PM, or Wednesday from 10 AM to 10 PM, we may collect information such as video surveillance footage for security purposes, which is stored securely and accessed only when necessary to ensure the safety of our customers, staff, and property.
Our phone number, (407) 521-7923, is provided for inquiries, and any calls made to this number may be recorded for training, quality assurance, and dispute resolution. When you browse our website or engage with our digital platforms, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, pages viewed, links clicked, and time spent on our site.
We use cookies and similar tracking technologies to enhance your online experience, improve our website performance, and deliver relevant content and advertisements. These technologies also allow us to analyze trends, administer the website, and gather demographic information about our user base as a whole. We may also receive information about you from third-party sources such as social media platforms if you choose to interact with us through those channels.
We use the personal information we collect to provide and improve our products and services, process transactions, fulfill orders, respond to customer inquiries, and send you important updates such as changes to our hours or new promotions. Our goal is to enhance your experience with our brand while ensuring your data is handled with care and respect.
We do not sell your personal information to third parties. However, we may share your information with trusted service providers who perform functions on our behalf, such as payment processing, order fulfillment, marketing, and website hosting. These service providers are contractually obligated to keep your information confidential and use it only for the purposes specified by us.
We may also disclose your information if required to do so by law or in response to valid requests by public authorities. Additionally, in the event of a business transfer such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
We take data security seriously and implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security. We encourage you to take steps to protect your own information by choosing strong passwords and avoiding sharing your account details.
Our privacy policy applies to all individuals who interact with our business, including customers, website visitors, and social media followers. However, it does not cover the practices of companies we do not own or control or individuals we do not employ or manage. Our website and services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information promptly.
If you would like to review, update, or delete the personal information we hold about you, you may contact us directly by calling (407) 521-7923 or visiting our location during business hours. We will make reasonable efforts to accommodate your request, subject to legal and operational limitations.
We reserve the right to modify this privacy policy at any time to reflect changes in our practices or legal requirements. When we update the policy, we will revise the effective date and notify you by posting the updated version on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding our privacy practices, we encourage you to contact us directly so that we can address your concerns and work toward a resolution. Protecting your privacy and earning your trust are fundamental to our relationship with you. We value your business and appreciate the opportunity to serve you while safeguarding your personal information.
Thank you for choosing to shop with us and for your continued support of our local business. We are dedicated to providing you with quality products and exceptional service while respecting your privacy every step of the way. Whether you visit us in person at 955 W Lancaster Rd #1, Orlando, FL 32809, or engage with us online, your privacy will always remain a top priority. Our commitment to transparency, security, and respect for your data reflects our dedication to building a trusted relationship with every customer we serve.