TERMS & CONDITIONS
Welcome to Canna Wanna, located at 955 W Lancaster Rd #1, Orlando, FL 32809. By accessing, visiting, shopping with, or purchasing from Canna Wanna, you agree to these Terms and Conditions, which govern all interactions between you and our business. These terms apply whether you shop in-store, browse our website, place an order online, or contact us through phone, email, or social media. It is your responsibility to read and understand these terms before making a purchase or using any of our services. If you do not agree to these terms, you should refrain from using our services or purchasing our products.
Our business hours are as follows: Thursday 10 AM to 10 PM, Friday 10 AM to 2 AM, Saturday 10 AM to 2 AM, Sunday 12 PM to 12 AM, Monday through Wednesday 10 AM to 10 PM. Our phone number is (407) 521-7923, and you can always contact us for support, questions, or product inquiries. Our products include but are not limited to hemp flower, THC-A products, rolling papers, wraps, grinders, vapes, glassware, and a variety of smoke accessories, including CBD products and wellness items for pets and humans alike.
All customers must be 21 years of age or older to purchase any products from Canna Wanna, whether in-store or online. By shopping with us, you confirm that you meet this age requirement and that all information you provide during checkout is accurate. We reserve the right to request a valid government-issued ID to verify your age. Any attempt to misrepresent your age will result in a canceled order and potential ban from future purchases.
All products sold by Canna Wanna are intended for legal use only. Our hemp and CBD products comply with the 2018 Farm Bill, meaning they contain less than 0.3% Delta-9 THC on a dry weight basis. However, the legal status of these products varies by state and locality. It is the customer’s responsibility to ensure the products they purchase are legal in their jurisdiction. We make no representation regarding the legality of any product outside of Florida, and we are not responsible for any legal issues that arise from purchasing or possessing our products.
By purchasing from Canna Wanna, you agree to use our products responsibly and only for their intended purposes. Our hemp products are not intended to diagnose, treat, cure, or prevent any disease, and any health-related statements have not been evaluated by the FDA. We encourage all customers to consult with a healthcare professional before using any CBD or hemp-derived product, especially if you have any pre-existing health conditions, are pregnant, nursing, or taking medications.
All sales are considered final, with no returns accepted on consumable products such as hemp flower, pre-rolls, gummies, and cartridges. This is to ensure product safety and quality for all customers. Non-consumable products, such as glassware or grinders, may be eligible for return or exchange if they are unused and in their original packaging, but only within seven (7) days of purchase. Customers must present a valid receipt for any return or exchange request. Defective products may be eligible for replacement or store credit at our discretion, but we reserve the right to inspect any product before issuing a refund or replacement.
Shipping orders, if applicable, will only be sent to addresses within the United States. We do not ship to any states or localities where our products are prohibited by law. Shipping times vary, and Canna Wanna is not responsible for delays caused by the carrier. Once a package is shipped, the customer assumes all responsibility for its receipt, including the risk of loss, theft, or seizure by authorities.
All content on our website, including product descriptions, images, logos, and text, is the intellectual property of Canna Wanna and may not be copied, reproduced, or distributed without prior written permission. Unauthorized use of our intellectual property may result in legal action.
Prices listed for our products are subject to change without notice. While we strive to ensure accurate pricing, Canna Wanna reserves the right to correct any errors in pricing or product descriptions. In the event of a pricing error, we reserve the right to cancel the order and refund the customer in full. Promotional offers, discounts, and coupons may not be combined unless explicitly stated.
Customers shopping with us are expected to provide accurate and complete information during checkout. This includes correct shipping addresses, contact details, and payment information. Any fraudulent activity, including use of stolen credit cards, false identification, or chargebacks filed without valid reason, will be investigated and may result in legal action.
We are proud to serve the Orlando community, and we reserve the right to refuse service to any individual who displays disrespectful, abusive, or disruptive behavior toward our staff, other customers, or our business. We aim to foster a welcoming, inclusive environment and expect our customers to show the same respect we offer in return.
Canna Wanna is not liable for any injury, illness, or adverse effects resulting from the use of our products. Customers assume all risk associated with the use, misuse, or combination of products purchased from us. Some products may interact with medications or other substances; customers are urged to research and consult a healthcare professional before use.
We use video surveillance inside our store for safety, security, and loss prevention purposes. By entering our store, you consent to being recorded. These recordings are stored securely and accessed only when necessary to investigate incidents or comply with law enforcement requests.
Customers are encouraged to subscribe to our newsletter or follow us on social media to stay up to date with new arrivals, events, and promotions. By providing your phone number or email, you consent to receive marketing messages from Canna Wanna. You can opt out of these communications at any time.
We value customer feedback, and any reviews, testimonials, or feedback provided to us may be used in our marketing materials. By submitting a review, you grant us permission to publish your comments, along with your first name and city, unless you request anonymity.
In the event of any dispute arising from purchases, interactions, or interpretations of these Terms and Conditions, both parties agree to attempt informal resolution before pursuing any formal legal action. Disputes not resolved informally will be subject to binding arbitration in Orlando, Florida, and governed by the laws of the State of Florida.
We reserve the right to update or amend these Terms and Conditions at any time to reflect changes in our policies, products, services, or legal requirements. Customers are encouraged to review these terms regularly, as continued use of our services constitutes acceptance of any modifications.
By choosing to shop with Canna Wanna, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full. If you have any questions about these terms, please contact us directly at (407) 521-7923 or visit us in-store at 955 W Lancaster Rd #1, Orlando, FL 32809.
Thank you for choosing Canna Wanna. We appreciate your business and look forward to serving you with the best products, knowledge, and service Orlando has to offer.